Privacy Policy

Osmosify ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website osmosify.com (the "Site") and use our services.

Data Controller:
Antonio Bolzoni
Email: [email protected]

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Fill out contact forms or request information
• Subscribe to our newsletter or updates
• Request a campaign audit or consultation
• Communicate with us via email or other channels

This information may include:

• Name
• Email address
• Company name
• Phone number
• Job title
• Company revenue (if provided)
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Date and time of visits
• Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze Site usage. For detailed information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to your inquiries, send updates, and provide customer support
• Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
• Analytics: To understand how visitors use our Site and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address fraud, security issues, or technical problems

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Consent: You have given explicit consent for processing (e.g., newsletter subscription)
• Contract: Processing is necessary to perform a contract with you
• Legitimate Interests: We have a legitimate business interest (e.g., improving our services, marketing)
• Legal Obligation: Processing is required to comply with the law

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery services
• Analytics and tracking (e.g., Google Analytics)
• CRM and customer support tools
• Payment processing

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Contact form submissions: Retained for up to 3 years after last contact
• Marketing data: Retained until you unsubscribe or request deletion
• Analytics data: Retained for up to 26 months (Google Analytics default)

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

6.1 Access and Portability

You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used format.

6.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request that we delete your personal information, subject to certain legal exceptions.

6.4 Objection and Restriction

You have the right to object to or request restriction of processing of your personal information in certain circumstances.

6.5 Withdraw Consent

If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

6.6 Opt-Out of Marketing

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

To exercise these rights, please contact us at: [email protected]

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy, including:

• Standard Contractual Clauses approved by the European Commission
• Privacy Shield certification (where applicable)
• Other legally approved transfer mechanisms

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we collect
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of the "sale" of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at: [email protected]

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Poli